How to Pause NOW TV
Keep your account without paying. Here's how to pause NOW TV for up to 30 days.
When to Pause
- You plan to return within a few months
- You want to keep your account data
- You're on holiday or taking a break
When to Cancel
- You don't plan to use NOW TV again
- You want to trigger a retention offer
- The pause duration isn't long enough
Pause Details
Maximum pause
30 days
Minimum pause
7 days
Cost during pause
Free
Option to pause membership once every 6 months.
What Happens During a Pause
- Billing is suspended — you won't be charged
- Your account and preferences are preserved
- You won't have access to NOW TV content
- Your subscription resumes automatically after the pause period
How to Pause
1
Log into NOW TV account
2
Go to 'Manage Account'
3
Select membership to pause
4
Choose 'Pause' and set duration
More About NOW TV
Frequently Asked Questions
Can you pause NOW TV?
Yes, NOW TV lets you pause your subscription for up to 30 days.
Do you still pay when NOW TV is paused?
No, billing is suspended while your NOW TV subscription is paused.
What happens to your account when you pause NOW TV?
Your account and preferences are preserved but you won't have access to content during the pause.
Is it better to pause or cancel NOW TV?
Pause if you plan to return soon. Cancel if you want to trigger a retention offer or won't use NOW TV for an extended period.