How to Pause Prime Video
Keep your account without paying. Here's how to pause Prime Video for up to 90 days.
When to Pause
- You plan to return within a few months
- You want to keep your account data
- You're on holiday or taking a break
When to Cancel
- You don't plan to use Prime Video again
- You want to trigger a retention offer
- The pause duration isn't long enough
Pause Details
Maximum pause
90 days
Minimum pause
30 days
Cost during pause
Free
Can pause Prime Video as part of Amazon Prime membership.
What Happens During a Pause
- Billing is suspended — you won't be charged
- Your account and preferences are preserved
- You won't have access to Prime Video content
- Your subscription resumes automatically after the pause period
How to Pause
1
Log into Amazon account
2
Go to 'Your Memberships and Subscriptions'
3
Select 'Prime Video'
4
Choose 'Pause Membership' option
More About Prime Video
Frequently Asked Questions
Can you pause Prime Video?
Yes, Prime Video lets you pause your subscription for up to 90 days.
Do you still pay when Prime Video is paused?
No, billing is suspended while your Prime Video subscription is paused.
What happens to your account when you pause Prime Video?
Your account and preferences are preserved but you won't have access to content during the pause.
Is it better to pause or cancel Prime Video?
Pause if you plan to return soon. Cancel if you want to trigger a retention offer or won't use Prime Video for an extended period.