How to Cancel Vodafone
Quick Answer
To cancel Vodafone, log in to the my vodafone app or website and check when your minimum contract period ends. Then text pac to 65075 to keep your number, or stac to 75075 to get a switching code without keeping your number. You may be offered a discount to stay — very likely based on community reports.
Step-by-Step Cancellation
Check your contract end date
Log in to the My Vodafone app or website and check when your minimum contract period ends.
Request a PAC or STAC code
Text PAC to 65075 to keep your number, or STAC to 75075 to get a switching code without keeping your number.
Receive your code
Vodafone must send your PAC or STAC code within one working day by text message.
Give the code to your new provider
Provide the code to your new mobile network and they will handle the switch, usually within one working day.
Cancellation Scripts
Watch out for these dark patterns when cancelling Vodafone:
Mid-contract price rises tied to CPI + 3.9%
Retention team calls when PAC code is requested
Complex tariff structures make comparison difficult
Alternatives to Vodafone
Alternatives to Vodafone
Wi-Fi only usage
Free alternative
Free SIM deals from Giffgaff
Free alternative
WhatsApp and Messenger calls over Wi-Fi
Free alternative
Frequently Asked Questions
How do I get a Vodafone PAC code?
Text PAC to 65075. Vodafone must respond with your PAC code within one working day. The code is valid for 30 days.
What is a STAC code?
A STAC (Service Termination Authorisation Code) is used when you want to leave Vodafone without keeping your phone number. Text STAC to 75075.
Will Vodafone charge me to leave?
If you're still in your minimum contract period, you'll need to pay an early termination charge based on your remaining contract months.
Does Vodafone raise prices mid-contract?
Yes, Vodafone increases prices annually in April by CPI + 3.9%. This is written into the contract terms.
Can I keep my Vodafone number when switching?
Yes, use a PAC code to port your number to your new provider. The switch typically completes within one working day.
Save Money on Other Subscriptions
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