How to Cancel 23andMe
Quick Answer
To cancel 23andMe, go to you.23andme.com and sign in. Then click the menu icon then "settings".
Step-by-Step Cancellation
Log in to 23andMe
Go to you.23andme.com and sign in.
Go to Settings
Click the menu icon then "Settings".
Cancel membership
Under "23andMe+ Membership", click "Cancel Membership" and confirm.
Cancellation Scripts
Watch out for these dark patterns when cancelling 23andMe:
Warns about losing access to updated health reports
Alternatives to 23andMe
Alternatives to 23andMe
NHS genomic services (if eligible)
Free alternative
FamilySearch DNA matching
Free alternative
GEDmatch (upload existing DNA data)
Free alternative
Frequently Asked Questions
What is 23andMe+ membership?
23andMe+ is a subscription that gives ongoing updates to your genetic reports, pharmacogenetics reports, and new health insights as they become available.
Do I keep my basic DNA results after cancelling?
Yes, your original ancestry composition, haplogroups, and basic health reports remain accessible after cancelling the membership.
Is 23andMe safe to use?
23andMe has faced privacy concerns and financial difficulties. You can download your raw DNA data and delete your account if privacy is a concern.
Can I delete my DNA data from 23andMe?
Yes, go to Settings > 23andMe Data and request data deletion. This permanently removes your genetic information from their systems.
Is AncestryDNA better than 23andMe?
AncestryDNA has a larger database for genealogy matching. 23andMe offers more health-related reports. Choose based on whether ancestry or health is your priority.
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