How to Cancel Three
Quick Answer
To cancel Three, log in to the my3 app or three.co.uk and check your contract status. Then text pac to 65075 to keep your number, or stac to 75075 to leave without porting your number. You may be offered a discount to stay — very likely based on community reports.
Step-by-Step Cancellation
Check your contract end date
Log in to the My3 app or three.co.uk and check your contract status.
Request a PAC or STAC code
Text PAC to 65075 to keep your number, or STAC to 75075 to leave without porting your number.
Receive your switching code
Three must send your code within one working day by SMS.
Provide the code to your new network
Give the PAC or STAC code to your new provider. They will process the switch, typically within one working day.
Cancellation Scripts
Watch out for these dark patterns when cancelling Three:
Mid-contract CPI + 4.5% annual price rises
Retention team contacts you after PAC request
Upselling during the cancellation process
Alternatives to Three
Alternatives to Three
Wi-Fi only usage
Free alternative
Free SIM offers from Giffgaff
Free alternative
WhatsApp and Signal calls over Wi-Fi
Free alternative
Frequently Asked Questions
How do I get my PAC code from Three?
Text PAC to 65075 from your Three phone. You will receive your PAC code within one working day. It is valid for 30 days.
Does Three have early termination charges?
Yes, if you are within your minimum contract period you will need to pay the remaining monthly charges, though Three may discount these.
Does Three raise prices during my contract?
Yes, Three increases prices annually in April by CPI + 4.5%. This is stated in your contract terms.
Can I cancel Three broadband (home)?
Three also offers home broadband. The cancellation process is similar, but you should call Three on 333 from your Three phone or 0333 338 1001 from another phone.
How long does switching from Three take?
Once you provide your PAC or STAC code to your new network, the switch usually completes within one working day.
Save Money on Other Subscriptions
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