SU

How to Cancel Surfshark

£12.95/mo
Easy
medium retention chance

Quick Answer

To cancel Surfshark, go to my.surfshark.com and sign in with your account. Then navigate to account > subscription from the dashboard. You may be offered a discount to stay — possible based on community reports.

Step-by-Step Cancellation

1

Log in to Surfshark

Go to my.surfshark.com and sign in with your account.

2

Go to Subscription

Navigate to Account > Subscription from the dashboard.

3

Cancel auto-renewal

Click "Cancel auto-renewal" or "Don't renew" to start the cancellation process.

4

Confirm

Surfshark may offer a discount. Accept or decline and confirm cancellation.

Cancellation Scripts

cancel_script.md
YOU:
Hi, I'd like to cancel my Surfshark subscription please.

AGENT:
I'm sorry to hear that. May I ask why you're cancelling?

YOU:
It's become too expensive for what I use. I need to cut my monthly costs.

// Start the cancellation flow — Surfshark may offer a discounted 12 or 24-month plan. The monthly price is intentionally high to push annual plans.

IF OFFERED A DEAL:
That sounds interesting — can you confirm the exact terms and how long the discount lasts?

IF NO DEAL OFFERED:
I understand. Please go ahead and process the cancellation. Can you confirm when my access ends?
Adapt to your Surfshark conversation
⚠ Know Their Tactics

Watch out for these dark patterns when cancelling Surfshark:

Pushes long-term plan discounts during cancellation

Warns about losing antivirus and data breach monitoring included in Surfshark One

Surfshark Price History

+31%
2021-01£10.99
2023-01£12.95
2024-01£12.95
View full price history →

Alternatives to Surfshark

Alternatives to Surfshark

ProtonVPN Free

Free alternative

Windscribe Free

Free alternative

Cloudflare WARP

Free alternative

TunnelBear Free

Free alternative

Frequently Asked Questions

Does Surfshark offer a refund?

Yes, Surfshark has a 30-day money-back guarantee. Contact support within 30 days of purchase for a full refund.

Why is Surfshark monthly so expensive?

Surfshark prices the monthly plan high (£12.95) to incentivise annual plans, which work out to around £2-3/month.

Can I use Surfshark on unlimited devices?

Yes, Surfshark is one of the few VPNs that allows unlimited simultaneous connections on one account.

What is Surfshark One?

Surfshark One is a bundle that includes VPN, antivirus, search, alert (breach monitoring), and Alternative ID features.

Is Surfshark owned by NordVPN?

Surfshark merged with Nord Security in 2022 but continues to operate as a separate product with its own infrastructure.

Save Money on Other Subscriptions

Browse cancellation offers from other services or share your own experience.