SP

How to Cancel Slack Pro

£6.75/mo
Easy
low retention chance

Quick Answer

To cancel Slack Pro, sign in to your slack workspace and click on the workspace name in the top left. Then navigate to settings & administration > billing.

Step-by-Step Cancellation

1

Open Workspace Settings

Sign in to your Slack workspace and click on the workspace name in the top left.

2

Go to Billing

Navigate to Settings & Administration > Billing.

3

Downgrade to Free

Click "Change plan" and select the Free plan. Only workspace owners/admins can do this.

4

Confirm downgrade

Review what you'll lose (message history beyond 90 days, integrations) and confirm the downgrade.

Cancellation Scripts

cancel_script.md
YOU:
Hi, I'd like to cancel my Slack Pro subscription please.

AGENT:
I'm sorry to hear that. May I ask why you're cancelling?

YOU:
It's become too expensive for what I use. I need to cut my monthly costs.

// Slack does not offer retention deals for small teams. The free tier now includes 90 days of message history, which may be sufficient for small workspaces.

IF OFFERED A DEAL:
That sounds interesting — can you confirm the exact terms and how long the discount lasts?

IF NO DEAL OFFERED:
I understand. Please go ahead and process the cancellation. Can you confirm when my access ends?
Adapt to your Slack Pro conversation
⚠ Know Their Tactics

Watch out for these dark patterns when cancelling Slack Pro:

Warns about losing message history beyond 90 days

Shows how many integrations will be disabled on the free tier

Slack Pro Price History

+29%
2019-01£5.25
2022-07£5.75
2023-09£6.75
View full price history →

Alternatives to Slack Pro

Alternatives to Slack Pro

Slack Free tier

Free alternative

Discord

Free alternative

Microsoft Teams Free

Free alternative

Google Chat

Free alternative

Frequently Asked Questions

What does Slack Free include?

Slack Free includes 90 days of message history, 10 integrations, and 1:1 video calls. It was previously limited to 10,000 messages.

Will I lose old messages when downgrading?

Messages older than 90 days become hidden on the free tier but are not deleted. They reappear if you upgrade again.

Can only workspace owners downgrade Slack?

Yes, only workspace owners and admins with billing permissions can change the subscription plan.

Is Microsoft Teams a good Slack alternative?

Teams is included with Microsoft 365 and offers similar messaging features. It integrates better with Microsoft products but has a steeper learning curve.

Does Slack offer nonprofit or education discounts?

Yes, Slack offers an 85% discount for eligible nonprofits and free Slack Pro for qualifying educational institutions.

Save Money on Other Subscriptions

Browse cancellation offers from other services or share your own experience.