How to Cancel Lumosity
Lumosity changes its cancellation flow from time to time — if a step below no longer matches what you see, please tell us.
Quick Answer
To cancel Lumosity, log into your lumosity account on the website. Then go to 'account settings' from the dropdown menu under your profile. You may be offered a discount to stay — very likely based on community reports.
Step-by-Step Cancellation
Sign in
Log into your Lumosity account on the website.
Navigate to account settings
Go to 'Account Settings' from the dropdown menu under your profile.
Select subscription
Click on 'Manage Subscription' to view your options.
Cancel subscription
Click 'Cancel' and confirm your cancellation by following the prompts.
Cancellation Scripts
Watch out for these dark patterns when cancelling Lumosity:
Hard to find cancellation page
Multiple confirmation steps
Retention offers before cancellation
Alternatives to Lumosity
Alternatives to Lumosity
Brain Metrix
Free alternative
CogniFit
Free alternative
Peak
Free alternative
Frequently Asked Questions
Can I cancel my Lumosity subscription at any time?
Yes, you can cancel your subscription at any time through your account settings on the Lumosity website.
Will I get a refund after cancellation?
Lumosity does not provide refunds for partial months, but you will retain access until the end of your billing period.
Is there a free version of Lumosity?
Yes, Lumosity offers a limited free version with access to a few games. However, more advanced features require a premium subscription.
How do I contact Lumosity customer support?
You can contact Lumosity support via their help center on the website for assistance with subscriptions and account inquiries.
How do I update my payment method?
To update your payment method, log into your account and navigate to 'Account Settings', then edit your billing information.
Save Money on Other Subscriptions
Browse cancellation offers from other services or share your own experience.