FP

How to Cancel Fitbit Premium

£7.99/mo
Easy
low retention chance

Quick Answer

To cancel Fitbit Premium, open the fitbit app or go to fitbit.com and sign in. Then tap your profile picture and select "manage subscription" or go to settings > subscription.

Step-by-Step Cancellation

1

Open Fitbit app or website

Open the Fitbit app or go to fitbit.com and sign in.

2

Go to Account settings

Tap your profile picture and select "Manage Subscription" or go to Settings > Subscription.

3

Click Cancel Premium

Tap "Cancel Premium" under your subscription details.

4

Confirm cancellation

Confirm your decision. Your Premium features remain active until the billing period ends.

Cancellation Scripts

cancel_script.md
YOU:
Hi, I'd like to cancel my Fitbit Premium subscription please.

AGENT:
I'm sorry to hear that. May I ask why you're cancelling?

YOU:
It's become too expensive for what I use. I need to cut my monthly costs.

// Fitbit Premium rarely offers retention deals. Consider the annual plan at £79.99 for savings.

IF OFFERED A DEAL:
That sounds interesting — can you confirm the exact terms and how long the discount lasts?

IF NO DEAL OFFERED:
I understand. Please go ahead and process the cancellation. Can you confirm when my access ends?
Adapt to your Fitbit Premium conversation
⚠ Know Their Tactics

Watch out for these dark patterns when cancelling Fitbit Premium:

Highlights health insights you'll lose access to

Shows progress streaks to create emotional attachment

Fitbit Premium Price History

+0%
2021-03£7.99
2023-03£8.99
2024-06£7.99
View full price history →

Alternatives to Fitbit Premium

Alternatives to Fitbit Premium

Apple Health

Free alternative

Google Fit

Free alternative

Samsung Health

Free alternative

Nike Run Club

Free alternative

Frequently Asked Questions

How do I cancel Fitbit Premium?

Open the Fitbit app or go to fitbit.com, navigate to Settings > Subscription, and tap Cancel Premium.

Does Fitbit still work without Premium?

Yes, basic step tracking, heart rate, and sleep tracking work without Premium. You lose detailed insights, guided programs, and wellness reports.

Does Fitbit offer retention discounts?

Fitbit rarely offers retention deals. The annual plan is the best way to save.

Will I lose my Fitbit data if I cancel Premium?

No, your basic health data remains. You lose access to advanced analytics and guided programs.

Is Fitbit Premium worth it?

It depends on your needs. If you only use basic tracking, the free tier is sufficient. Premium is best for detailed health reports and workout programs.

Save Money on Other Subscriptions

Browse cancellation offers from other services or share your own experience.