AP

How to Cancel Amazon Prime

£8.99/mo
Medium
medium retention chance

Quick Answer

To cancel Amazon Prime, go to amazon.co.uk and sign in to your account. Then navigate to "account & lists" > "your prime membership" or go directly to amazon.co.uk/mc/pipelines/cancel-prime. You may be offered a discount to stay — possible based on community reports.

Step-by-Step Cancellation

1

Log in to Amazon

Go to amazon.co.uk and sign in to your account.

2

Go to Prime membership

Navigate to "Account & Lists" > "Your Prime Membership" or go directly to amazon.co.uk/mc/pipelines/cancel-prime.

3

Click End Membership

Click "End Membership and Benefits". Amazon will show you everything you'll lose.

4

Navigate past retention screens

Amazon will show multiple screens asking you to reconsider, including reminders of delivery savings and Prime Video content. Click through all of them.

5

Confirm cancellation

Select whether to end immediately or at the end of the billing period. Click the final confirmation button.

Cancellation Scripts

cancel_script.md
YOU:
Hi, I'd like to cancel my Amazon Prime subscription please.

AGENT:
I'm sorry to hear that. May I ask why you're cancelling?

YOU:
It's become too expensive for what I use. I need to cut my monthly costs.

// Click through the cancellation flow and Amazon may offer a discounted rate or a reminder of your savings. Select "I want to cancel" at each step.

IF OFFERED A DEAL:
That sounds interesting — can you confirm the exact terms and how long the discount lasts?

IF NO DEAL OFFERED:
I understand. Please go ahead and process the cancellation. Can you confirm when my access ends?
Adapt to your Amazon Prime conversation
⚠ Know Their Tactics

Watch out for these dark patterns when cancelling Amazon Prime:

Multiple confirmation screens designed to make you reconsider

Shows estimated delivery savings to guilt you into staying

Offers to downgrade before allowing full cancellation

Amazon Prime Price History

+50%
2020-09£7.99
2022-09£8.99
2024-01£8.99
View full price history →

Alternatives to Amazon Prime

Alternatives to Amazon Prime

Free delivery on orders over £25

Free alternative

Tubi and Pluto TV for streaming

Free alternative

BBC iPlayer

Free alternative

Royal Mail Tracked 48 for cheap delivery

Free alternative

Frequently Asked Questions

Can I get a refund when cancelling Amazon Prime?

If you haven't used any Prime benefits since your latest renewal, Amazon will issue a full refund. If you've used some benefits, you may receive a partial refund.

What do I lose when I cancel Amazon Prime?

You lose free next-day delivery, Prime Video, Prime Music, Prime Reading, Prime Gaming benefits, and early access to Lightning Deals.

Can I cancel Amazon Prime and keep Prime Video?

No, Prime Video is bundled with Amazon Prime in the UK. However, you can subscribe to Prime Video separately for a lower price.

Is it cheaper to pay for Amazon Prime annually?

Yes, the annual plan is £95/year, which works out to about £7.92/month compared to £8.99/month on the monthly plan.

What happens to my Prime Video watchlist if I cancel?

Your watchlist and viewing history are preserved. If you resubscribe, everything will still be there.

Save Money on Other Subscriptions

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