PP

How to Cancel PlayStation Plus

£6.99/mo
Easy
low retention chance

Quick Answer

To cancel PlayStation Plus, on your ps5, go to settings > users and accounts > payment and subscriptions. Then click "subscriptions" to see your ps plus plan.

Step-by-Step Cancellation

1

Go to PlayStation account

On your PS5, go to Settings > Users and Accounts > Payment and Subscriptions.

2

Select Subscriptions

Click "Subscriptions" to see your PS Plus plan.

3

Turn off Auto-Renew

Select PS Plus and toggle off auto-renewal.

4

Confirm

Confirm when prompted. Your subscription remains active until expiry.

Cancellation Scripts

cancel_script.md
YOU:
Hi, I'd like to cancel my PlayStation Plus subscription please.

AGENT:
I'm sorry to hear that. May I ask why you're cancelling?

YOU:
It's become too expensive for what I use. I need to cut my monthly costs.

// PlayStation rarely offers retention deals. Consider downgrading your tier instead.

IF OFFERED A DEAL:
That sounds interesting — can you confirm the exact terms and how long the discount lasts?

IF NO DEAL OFFERED:
I understand. Please go ahead and process the cancellation. Can you confirm when my access ends?
Adapt to your PlayStation Plus conversation
⚠ Know Their Tactics

Watch out for these dark patterns when cancelling PlayStation Plus:

Cancellation process varies by device and is not web-based

PlayStation Plus Price History

+0%
2019-01£6.99
2022-06£6.99
2023-09£6.99
View full price history →

Alternatives to PlayStation Plus

Alternatives to PlayStation Plus

Free-to-play games (Fortnite, Warzone, Apex)

Free alternative

Epic Games Store free games

Free alternative

Frequently Asked Questions

Can I play online without PS Plus?

Free-to-play games don't require PS Plus for online play. Paid games require at least PS Plus Essential.

What happens to my PS Plus games if I cancel?

You lose access to monthly PS Plus games and the game catalogue. If you re-subscribe, the claimed games return.

Can I get a PS Plus refund?

Sony may offer a prorated refund if you haven't used any PS Plus benefits since renewal.

What are the PS Plus tiers?

Essential (online play + monthly games), Extra (adds game catalogue), Premium (adds classics + trials + streaming).

Can I downgrade PS Plus instead of cancelling?

You cannot downgrade mid-subscription. Wait for renewal and choose a lower tier.

Save Money on Other Subscriptions

Browse cancellation offers from other services or share your own experience.