How to Cancel Ancestry
Quick Answer
To cancel Ancestry, go to ancestry.co.uk and sign in. Then click your name in the top right, then "account settings". You may be offered a discount to stay — very likely based on community reports.
Step-by-Step Cancellation
Log in to Ancestry
Go to ancestry.co.uk and sign in.
Go to Account Settings
Click your name in the top right, then "Account Settings".
Click Subscription
Click "Subscription" then "Cancel Subscription".
Survive the retention flow
Ancestry will offer multiple discounts and alternatives. Click through all offers to complete cancellation.
Cancellation Scripts
Watch out for these dark patterns when cancelling Ancestry:
Multiple retention offers before you can actually cancel
Warns you'll lose access to your family tree (but you can export it first)
Emotional messaging about losing connection to your ancestors
Alternatives to Ancestry
Alternatives to Ancestry
FamilySearch.org (free, run by LDS Church)
Free alternative
FindMyPast free records
Free alternative
FreeBMD
Free alternative
Genuki
Free alternative
National Archives online
Free alternative
Frequently Asked Questions
Will I lose my family tree if I cancel Ancestry?
No, your family tree remains on Ancestry and is still viewable. You lose access to search records and hints, but your tree data stays.
Can I download my Ancestry tree before cancelling?
Yes, export your tree as a GEDCOM file from Tree Settings > Manage Your Tree > Export Tree. This works with other genealogy software.
Is FamilySearch really free?
Yes, FamilySearch.org is completely free and has billions of records. It's run by the Church of Jesus Christ of Latter-day Saints as a public service.
Can I get a cheaper Ancestry plan?
Yes, the UK-only plan (£12.99/month) is cheaper than the World plan (£21.99/month). Consider downgrading if you only research UK records.
Does Ancestry offer a free trial?
Ancestry occasionally offers 14-day free trials. Remember to cancel before the trial ends to avoid being charged.
Save Money on Other Subscriptions
Browse cancellation offers from other services or share your own experience.