How to Pause Gousto
Keep your account without paying. Here's how to pause Gousto for up to 30 days.
When to Pause
- You plan to return within a few months
- You want to keep your account data
- You're on holiday or taking a break
When to Cancel
- You don't plan to use Gousto again
- You want to trigger a retention offer
- The pause duration isn't long enough
Pause Details
Maximum pause
30 days
Minimum pause
7 days
Cost during pause
Free
Pause service available; can skip or pause weeks online.
What Happens During a Pause
- Billing is suspended — you won't be charged
- Your account and preferences are preserved
- You won't have access to Gousto content
- Your subscription resumes automatically after the pause period
How to Pause
1
Log into account
2
Go to 'Deliveries'
3
Select 'Pause' for specific weeks
4
Confirm changes
More About Gousto
Frequently Asked Questions
Can you pause Gousto?
Yes, Gousto lets you pause your subscription for up to 30 days.
Do you still pay when Gousto is paused?
No, billing is suspended while your Gousto subscription is paused.
What happens to your account when you pause Gousto?
Your account and preferences are preserved but you won't have access to content during the pause.
Is it better to pause or cancel Gousto?
Pause if you plan to return soon. Cancel if you want to trigger a retention offer or won't use Gousto for an extended period.